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eGain and Carestream Health to speak at CRM 2014

eGain to showcase how its award-winning knowledge management solution expands the business value of SAP® CRM at premier event

Sunnyvale, CA (March 18, 2014): eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced it will exhibit and present at CRM 2014 (booth #335). The event, a collaboration of SAP and SAPinsider, will be held at MGM Grand, Las Vegas on April 1-4. eGain will showcase eGain Knowledge™, its top-rated knowledge management solution and how it expands the business value of SAP CRM.

Consistently rated #1 by analysts and trusted by blue-chip clients worldwide, eGain Knowledge has been certified with SAP CRM Interaction Center™. eGain will also jointly present with Carestream Health on how the integrated solution is used by Carestream Health to enhance customer service experiences and agent productivity across multiple geographies. The presentation is scheduled for 3:45 pm on April 1.

“Knowledge is power when it comes to customer engagement,” said Ashu Roy, eGain CEO. “eGain Knowledge complements systems of record like CRM, enabling delightful guided customer journeys across touchpoints.”

To learn more, visit the eGain showcase at booth #335.

More information

About eGain

eGain’s customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world. To find out more about eGain software, visit

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

About Carestream Health

Carestream is a worldwide provider of dental and medical imaging systems and IT solutions; X-ray imaging systems for non-destructive testing; and advanced materials for the precision films and electronics markets—all backed by a global service and support network. For more information about the company’s broad portfolio of products, solutions and services, please contact your Carestream representative or call 888-777-2072, or visit To view Carestream’s latest news announcements, please visit is a trademark of Carestream Health.

eGain media contacts

North America
eGain Corporation

David Evans
Cohesive Communications
+44 (0)1291 626200