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Global Sales Rep



Location: Sunnyvale, CA

Want to join a company that is an acknowledged leader in the burgeoning field of Artificial Intelligence (AI)-enabled knowledge management? Do you have an entrepreneurial spirit to help create a new team, whose success is a top company priority? If yes, then the eGain Global Sales position is for you.

eGain’s cloud-based customer engagement platform powers digital-first experiences for leading brands like LLBean, Lands’ End, Comcast, and CVS. We partner with Amazon, Apple, Facebook, and Cisco to offer next-generation customer experience automation. In other words, we are the technology behind many companies’ chat, social media, and virtual assistant (BOT) capabilities. Moreover, our AI-enabled knowledge management system presents just the right information at the exact right time to customer service agents, enabling world-class customer service.

The Global Sales Representative will collaborate with the sales team to identify and drive opportunities to grow revenue. This is a new role at eGain. Therefore, you will help define how the team operates.

What You’ll Do

  • Drive revenue by identifying, qualifying, and pre-selling opportunities
  • Engage potential clients about their digital strategies and customer service challenges, while educating these companies on eGain’s solution
  • Become an expert in eGain’s solutions, so that you can recommend to potential clients how they can solve their challenges using our products

What We Look For

  • Passion to learn and strong curiosity
  • Persistence and demonstrated tenacity
  • Passion and persuasion, with excellent verbal and written communication skills
  • Willingness to step up to greater responsibility, strong desire to contribute to overall goals
  • The desire to pursue a role in sales and the drive to be successful
  • Bachelor’s degree

To apply

Send your resume and cover letter in MS Word to, and include the position in the subject line of the email.